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HUGHES®
understands how important your
Internet connection is to you.
That’s why we take great pride in
delivering quality service you can
count on. Hughes now offers you
two ways to protect your Internet
service: HughesNetTM
Service Assurance and HughesNet
Service Assurance Plus.
These services are designed to
assure you that your HughesNet
service will be restored in a
quick and efficient manner in the
event a problem occurs.
HughesNet Service Assurance plans
include*:
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Live technical support
(toll-free)
24 hours a day, 7 days a week
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In-home service / Onsite
business service
While most problems are solved
with a simple phone call, if it
can’t be fixed over the phone, a
HughesNet certified technician
will come to your location to
restore your service for only
$29.95.
Service includes:
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Diagnostic testing to
determine the cause of the
problem
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Power surge related repair
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Antenna realignments (using
existing mounting
configuration)
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Repair or replacement of
malfunctioning equipment
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Cost of all parts required to
restore service
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Fast response! Next
business day /
Second business day maintenance
Hughes offers a
nationwide network of certified
technicians, so you can count on
getting technical support when
you need it — at home or at your
office. Choose from the two
plans below to get the fast
response time you need!
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HughesNet Service Assurance |
HughesNet Service
Assurance Plus
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Second business day
service
$5.95/month |
Next business day service
$12.95/month |
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Plus $29.95 co-pay for onsite
maintenance |
Service Assurance and Service
Assurance Plus are available to
all HughesNet subscribers. So
choose a plan and relax knowing
that your high-speed connection is
‘assured’ with HughesNet.
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HughesNet
Service Agreement
